Refund & Return Policy
Effective Date: 2025/01/01
Thank you for shopping at TrendyFit Sri Lanka. If you are not satisfied with your purchase, we’re here to help.
1. Returns
- You can return a product within 7 days of receiving it.
- The product must be unused, in its original packaging, and in the same condition as received.
- Proof of purchase (receipt or order confirmation) is required.
2. Refunds
- Once we receive your return, we will inspect the item and notify you of the refund approval or rejection.
- If approved, refunds will be processed to your original payment method within 7-10 business days.
- Shipping costs are non-refundable.
3. Exchanges
- We only replace items if they are defective or damaged upon arrival.
- Contact us within 48 hours of receiving a defective product to request an exchange.
4. Non-Returnable Items
- Sale items and gift cards are non-refundable.
- Personal care products (e.g., fitness accessories) cannot be returned for hygiene reasons.
5. Shipping Returns
- Customers are responsible for return shipping costs.
- We recommend using a trackable shipping service to ensure safe delivery.
For return requests, email us at contact@trendyfitsrilanka.com